Frequently Asked Questions

Find practical information about Level 42 AI® product options, availability, pricing, enquiries, onboarding and support.

Which point-of-care options are listed on the website?
The products page lists imPulse® UNA with Panasonic® Toughbook and Lenovo® K11 Tablet options under point-of-care. Product availability, specifications and pricing should be confirmed directly with Level 42 AI®.
Are point-of-habitat and point-of-person products available now?
The public site invites visitors to claim an early-adopter waitlist place for point-of-habitat and point-of-person concepts. Contact Level 42 AI® for the current development status and availability.
How is pricing structured for the imPulse® System?
The products page states that pricing can include an initial system cost and a subscription for health scans and algorithm upgrades. The exact commercial terms, inclusions and service levels must be confirmed directly with the Level 42 AI® team.
How can I contact Level 42 AI®?
Use the contact form on Level42AI.com, email info@level42.ai or call +1 650 515 6112. The website provides enquiry routes for product information, pre-purchase and clinical research collaboration.
What should I do if a monitoring result raises a concern?
Follow the operating guidance for the system and seek timely advice from an appropriately qualified healthcare professional. In an emergency, contact local emergency services. Do not use a monitoring result as the sole basis for a diagnosis or treatment decision.
Can Level 42 AI® data be integrated with other systems?
The website describes health-status tracking and information-management services. Integration availability, data format, security controls and interoperability scope should be confirmed for the proposed deployment.
Can organizations pre-purchase the imPulse® System?
The products page invites visitors to enquire about pre-purchase through the contact form. Level 42 AI® should confirm current availability, configuration, pricing, delivery and contractual terms.
What may an imPulse® subscription include?
The website states that pricing can include a subscription for health scans and algorithm upgrades. Exact usage limits, support, data services and upgrade terms should be documented in the customer agreement.
How can I confirm whether a product is commercially available?
Contact Level 42 AI® directly and identify the intended product, country and use case. The team can clarify whether it is commercially available, in research, or accepting early-adopter enquiries.
What onboarding and support should be confirmed?
Before deployment, confirm installation, operator training, quality-control procedures, technical support, software updates, data access and escalation routes with Level 42 AI®.

Want to learn more?

Speak with the Level 42 AI® team about product options, availability, onboarding or technical support.